Buying An Air Purifier In Singapore: 7 Mistakes Customers Make And Some Tips

Purchasing an air purifier in Singapore is not the same as picking up a small chocolate bar in a convenience store. First, these appliances cost thousands of dollars, and customers want something that will last years without constant repairs and replacements. Aside from that, they put a premium on health & safety and getting the best device that suits their needs is the number one priority.

The problem is people often make mistakes when they buy an air purifier. Some choose the wrong product for their needs, trust an unreliable supplier, and even wrongly use the item. It is not to blame them, so let us explore these mistakes alongside tips that will help everyone.

#1: PURCHASING THE WRONG TYPE OF DEVICE 

  1. First, a mini air purifier in Singapore is for personal use or small spaces, such as your office cubicle and car. You cannot, at all costs, use these small devices for an entire room with your family and the office meeting room.
  2. Instead, ask the sales personnel what works best for your needs. Tell them that you wish to use them in a large meeting room for twenty people or an entire household with your family.
  3. There is also a portable air purifier in Singapore for on-the-go people. You might want to consider this and know their difference with a mini device.

#2: GETTING THE WRONG DEVICE BECAUSE OF ERRORS WHILE ONLINE SHOPPING

  1. Most people experience challenges when buying an air purifierfrom an online retailer. However, these errors come from their end because they might have misread product information, typed the wrong shipping address, and even added the incorrect item to the cart.
  2. Explore the website interface, do not click on everything you see, and read product information carefully. Follow these tips when buying a mini or portable air purifier from an online supplier.
  3. Double-check before checking out and confirming your order. Type your correct name, address, and payment details to ensure everything is in check.

#3: FAILING TO GET A COPY OF THE RECEIPT WHEN BUYING A USED DEVICE.

  1. Exploring the secondary market for an air purifier in Singapore is also great because some people save money. However, it can be challenging because online selling platforms are riddled with scammers and sellers that do not advertise their products correctly.
  2. When going this route, get a copy of the receipt for future reference. You might need it to secure a repair plan, activate the warranty, and other related matters.
  3. If you fail to do this, reach out to the seller or visit the supplier to confirm whether the product is legitimate. Doing this is necessary for your used mini or portable air purifier.

#4: BUYING A FAKE PRODUCT FROM AN UNKNOWN RETAILER

  1. By all means, never buy an air purifier in Singapore from an unauthorised retailer because they carry counterfeit and inferior products. They might provide you with all the inclusions, but you end up with a product that is not worth your money.
  2. Instead, go to authorised retailers and suppliers for a mini or portable air purifier. What are their features? People trust them and often have permission from the brand or manufacturer to distribute their products.
  3. They also carry the latest and most advanced products from the brand so that is one feature you should know. (Tip: When looking at online stores, you can contact the manufacturer to ask whether they are authorised to sell this particular HEPA air purifier in Singapore.)

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#5: USING THE WRONG PAYMENT METHOD FOR ONLINE SHOPPING

  1. Online retailers accept different payment methods from their customers. They can use credit cards and other digital channels to secure their products. However, some people make mistakes by accidentally using a different one or typing the wrong details for their air purifier order in Singapore.
  2. Check everything before finalising. For instance, if you wish to use a credit card, the numbers should match the physical card, and your limit is also enough for the price of the mini, portable or HEPA air purifier.
  3. Ask a customer service representative or shoot them a message about the payment methods when you fail to understand something.

#6: NOT READING THE MANUAL AND OTHER PAMPHLETS BEFORE USING THE DEVICE.

  1. If you are someone who does not pay attention to the manual and other pamphlets when buying an air purifier in Singapore, it is probably the worst thing you can do because reading them is necessary.
  2. Instead of throwing these materials away, read them before starting the device and keep them for future use, such as troubleshooting tips. Why? It lets you know how to properly use the mini, portable or HEPA air purifier without ruining its internal components.
  3. Keeping the paperwork also helps when you are planning to sell the device because the succeeding owner needs them to learn about operating techniques and are non-negotiable product inclusions. (Tip: Keep them in the box of your air purifier in Singapore to avoid losing them.)

#7: NOT BEING ABLE TO TAKE NOTE OF THE WARRANTY SCHEME AND REPAIR OPTIONS.

  1. There is a good reason most customers should listen and pay attention to the sales representative when buying a mini, portable or HEPA air purifier because they explain the warranty scheme and how you can get repair options.
  2. If you do not understand these things, you visit the website to know how they can repair an air purifier with or without a valid warranty or look for paperwork or anything that explains this topic. (Tip: It differs for every retailer because they have varying product inclusions and warranty plans.)
  3. You can always reach out to a customer service representative to ask about these things. They will explain everything to you if your air purifier in Singapore needs repair or anything you have in mind. Take note, be friendly when approaching them because these people make mistakes too.

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Avoid making these mistakes when buying a mini, portable or HEPA air purifier in Singapore because you want to avoid getting into problems. Follow these tips, and visit their website to explore devices and appliances.